Academic Web Designer and Trainer
Academic Web Designer and Trainer
- Online / Remote
Working with subject matter experts this position creates, edits, maintains, and manages educational focused content for delivery through the web and other digital channels. The position is the point-of-contact for content contributors’ questions related to web content, design, publishing workflows, publication, and content maintenance. This position also works with other university departments to coordinate web content deliverables, and de-conflict content on various channels. This position also will provide web editor training.
- Creates, edits, and maintains educational focused content for delivery through the web and other digital channels.
- Exercises independent judgment to determine what content is needed, who should be the source of content, and how the content will be displayed in order to support academic priorities.
- Works with subject matter experts across the university to develop and maintain content.
- Serves as the academic point-of-contact in response to content contributors’ questions related to web content, design, publishing workflows, publication, and content maintenance.
- Collects and analyzes user feedback generated from various online sources; responds to this feedback and takes corrective action.
- Continuously grows the viewership of web properties and employs good search engine optimization (SEO) practices to make content more searchable where applicable.
- Performs administrative and maintenance tasks on various social media channels.
- Generates reports on content quality, size, user adoption, and page views.
- Focuses on quality, accuracy, formatting, and established styles and standards.
- Comfortably translates their knowledge of web design and development into concise, engaging, and interactive training materials
- Performs other duties as assigned.
- Exercise independent judgment in order to accomplish work related tasks: determine information to be gathered, determine content to be delivered, etc.
- Analyze the support needs and coordination required across university departments for revisions to policies and procedures.
- Day-to-day interaction with APUS staff at every level.
- Manage multiple projects and priorities, work independently, and collaborate effectively with a team.
- Excellent written and oral communication skills.
- Strong organizational skills.
- Work collaboratively with peers and superiors.
- Think logically, be self-directed, and refer questions as appropriate.
- Excel in a fast-paced environment.
- Flexible, patient, and customer focused.
- Strong interpersonal and problem solving skills.
- Strategic and critical thinking, flexible to change and innovation.
- Planning and monitoring for results.
- Rational decision making.
Work Environment and Physical Demands:
- Indoor office environment and associated tasks.
- The ability to work effectively remotely is required.
Education and Experience:
- Bachelor’s degree in a relevant area (i.e. Computer Science, Web Applications, IT) is required; some graduate level work is preferred.
- Experience with document creation and editing is required.
- Demonstrated ability to copy, edit, and maintain content is required.
- Experience with MS Office products and Web content editing is required.
- Experience working in an academic setting is preferred.
- Project Management experience is preferred.
- Knowledge of graphics programs (Adobe Photoshop or InDesign) is desirable.
- Knowledge and familiarity with Content Management Systems (CMS) is desirable.